Troubleshooting

Some troubleshooting guidance which will help to resolve the questions quickly.

Problem	Solution
Unit doesn't turn on	Make sure that the unit is charged. Connect the charger and try to power up the unit again.
Drone telemetry is not connecting	Make sure that your radio module is turned on the modules are paired.
Air module is not paired with ATLAS	Press and hold ATLAS reset button for 6 seconds. Press and hold Air module reset button for 11 seconds. After 30 seconds the modules will be paired.
I can't download the maps	Internet connection is required to download the maps. Make sure that you have active WiFi or LTE connection on ATLAS.

Problem

Solution

Unit doesn't turn on

Make sure that the unit is charged. Connect the charger and try to power up the unit again.

Drone telemetry is not connecting

Make sure that your radio module is turned on the modules are paired.

Air module is not paired with ATLAS

Press and hold ATLAS reset button for 6 seconds. Press and hold Air module reset button for 11 seconds. After 30 seconds the modules will be paired.

I can't download the maps

Internet connection is required to download the maps. Make sure that you have active WiFi or LTE connection on ATLAS.

If you can’t find the answers in the troubleshooting section above or in the user manual, please contact us here: https://sky-drones.com/contact-us

Last updated 1 year ago