SKY-DRONES DOCS
CompanyStoreContact
  • GENERAL
    • Welcome
    • The Platform
      • Hardware procurement and licensing
      • Software distribution and deployment
    • Revision History
  • AVIONICS
    • SmartAP AIRLink
      • Hardware
      • Interfaces
      • Set content
      • Installation
      • Initial Power Up
      • Connect via SmartAP GCS
      • Software development
      • Troubleshooting
      • CAD Model
      • Certification
      • FAQ
    • ATLAS Handheld
      • Feature Highlights
      • Detailed Specifications
      • Initial setup
      • Troubleshooting
    • AIRLink Telemetry
      • Interfaces
      • Installation
      • Initial setup
      • USB connection setup
      • CAD Model
    • SmartLink
      • Interfaces
      • Set content
      • Installation
      • Manual Control
      • Change Settings
      • API and SDK
      • Other AP / GCS Support
      • Firmware Update
      • Troubleshooting
      • Installation hints
      • CAD Model
      • Certificates
      • FAQ
    • SmartAP PDB
      • Installation
    • SmartAP GNSS
      • Standard GNSS
      • RTK GNSS
      • Updating GNSS Module
      • CAD Model
    • Legacy autopilots
      • SmartAP MAX
        • Installation
        • CAD Model
      • SmartAP PRO
        • Installation
      • Drivers
      • Getting the Software
      • General Configuration
      • Firmware Update
      • Standard PID Presets
      • Flashing Bootloader
  • FLIGHT OPERATIONS
    • SmartAP GCS
      • Sign Up
      • Radio Settings
      • Autonomous Flights
      • Multiple Drones
      • Rally Points
      • UTM and Airspace
      • Elevation Data
      • Camera Settings
      • RTK GNSS
      • Logs Analysis
      • Geotag Images
      • Processing the Logs
      • Video Streaming
    • Sky-Drones Cloud
      • Sign up and Log in
      • Dashboard
      • Drones and Operators
      • Flight Locations
      • Fleet Management
      • Flight Logs
      • 3D Mission Planning
      • Integrated UTM
      • Real-Time Flights
      • Sky-Drones API
Powered by GitBook
On this page

Was this helpful?

  1. AVIONICS
  2. ATLAS Handheld

Troubleshooting

Some troubleshooting guidance which will help to resolve the questions quickly.

PreviousInitial setupNextAIRLink Telemetry

Last updated 2 years ago

Was this helpful?

Problem
Solution

Unit doesn't turn on

Make sure that the unit is charged. Connect the charger and try to power up the unit again.

Drone telemetry is not connecting

Make sure that your radio module is turned on the modules are paired.

Air module is not paired with ATLAS

Press and hold ATLAS reset button for 6 seconds. Press and hold Air module reset button for 11 seconds. After 30 seconds the modules will be paired.

I can't download the maps

Internet connection is required to download the maps. Make sure that you have active WiFi or LTE connection on ATLAS.

If you can’t find the answers in the troubleshooting section above or in the user manual, please contact us here: ​

https://sky-drones.com/contact-us